Case study: TelecomPlus PLC X Thrive
Building an ESG strategy that goes beyond compliance
The results
Enhanced ESG reporting
ESG at the core of the business, a bedrock for resilience and growth
Better relations with stakeholders, as their interests are reflected in the ESG strategy
“As well as having expertise, being honest and pragmatic, Thrive is agile and aligned to the Utility Warehouse way. You’re getting objective and supportive senior people, who drive internal ESG engagement that resonates with the Executive and the Board.”
The story
Known for making customers’ lives easier with a single bill for energy, broadband, mobile and insurance, Utility Warehouse is part of a fast-growing FTSE 250 business.
As a company in a uniquely high-profile sector, Utility Warehouse decided to meet investor scrutiny head-on, through high-quality ESG strategy and reporting. Thrive worked with the leadership team to deliver those initial compliance requirements, meet stakeholder expectations, and make sure ESG strategy became an integral part of business operations.
Utility Warehouse decided to focus on truly understanding their stakeholder expectations and establish what really mattered to the business. We supported this in our materiality assessment while completing the compliance tasks – the carbon assessment and ESG report – that addressed investor scrutiny. Together, this work shaped a practical ESG strategy.
Utility Warehouse then decided to meet a bigger challenge: placing ESG strategy at the core of the business. For Thrive, this meant working closely with the executive team – offering our market perspective and bigger-picture knowledge – so they could bring change to the broader business.
With an ESG strategy at the heart of their operations, we continue our advisory work with Utility Warehouse. For them, ESG goes far beyond the requirement for reporting – it’s a foundation for growth and a framework for future resilience.